Legal
Cookie policy
How we use cookies and similar technologies on bettrsauna.co — and how you can control them.
Last updated April 26, 2026
What cookies are
Cookies are small text files that a website stores on your device when you visit it. They let the site remember things about your visit — like keeping items in your cart, recognizing you on return visits, or measuring how the site is being used so we can improve it.
This page explains the cookies and similar technologies (such as pixels and local storage) that we use, why we use them, and how you can control them.
Categories of cookies we use
- Strictly necessary
- Required for the site to work — cart, checkout, login, fraud prevention. Cannot be turned off.
- Performance
- Help us understand how visitors use the site so we can improve speed and reliability. Aggregated, anonymous.
- Functional
- Remember choices you've made (e.g. region, language, recently viewed) so the experience feels familiar.
- Targeting and advertising
- Used by us and our partners to show you relevant ads on this site and elsewhere, and to measure how those ads perform.
Third-party services
We work with a small number of trusted partners. The cookies they set are governed by their own privacy policies; the links below take you there.
- Shopify
- Powers our cart, checkout, and core commerce functions. Strictly necessary. Shopify cookie policy
- Klaviyo
- Email and SMS marketing, plus the cookie consent controls used on this page. Functional / Targeting. Klaviyo cookie policy
- AfterSell
- Post-purchase upsells shown after checkout. Functional. AfterSell privacy policy
Manage your preferences
You can update your cookie choices at any time using the button below. Strictly necessary cookies cannot be disabled because the site won't work without them.
You can also manage cookies directly in your browser. Most browsers let you block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent the site from working properly.
Do Not Track
Some browsers offer a "Do Not Track" signal. There is no industry standard yet on how sites should respond to it, so we currently do not change behavior based on this signal. We honor the choices you make through the cookie preferences above.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Material changes will be highlighted on the site or sent by email if you've subscribed.
Contact us
Questions about this policy or your data? Reach out at sales@bettrsauna.co or use our contact form.
Support
Still need help?
Our team is available Monday through Saturday. Pick the channel that fits your question.
Mon–Sat · 9 AM – 5 PM
Live chat
Fastest channel for quick questions during business hours.
Start a chatPhone
For complex situations, walk-throughs, or anything you'd rather discuss live.
Call usFor documentation-heavy issues — warranty claims with photos, return coordination, detailed troubleshooting.
Send an email