Fall care

Pre-winter exterior inspection — roof shingles, drainage, snow management plan, end-of-season insect check.

Before winter, do a final exterior inspection.

Verify the roof shingles are intact and the door seal is tight
Clear leaves and debris from around the base
Confirm drainage is still functioning before winter precipitation
For cold climates: confirm the path to the sauna is ready for snow management (clear walkways, plan for ice management)
Inspect the heater stones and replace if they're approaching the end of their service life

If you've had insect activity in the warm months, do a final check of vents and clear any nests before they become winter habitat.

Fastest channel for quick questions during business hours.

For complex situations, walk-throughs, or anything you’d rather discuss live.

For documentation-heavy issues — warranty claims with photos, return coordination, detailed troubleshooting.