How to start a return

Contact our team within 365 days of delivery with your order number, delivery date, and reason. Reason is requested but not required.

Contact our team within 365 days of delivery to start the return process. Our team will assist you through each step of the return.

When you contact us, have the following ready:

Your order number (from your original confirmation email)
Your delivery date
The reason for the return (we ask for feedback but it is not required to process the return)

Fastest channel for quick questions during business hours.

For complex situations, walk-throughs, or anything you’d rather discuss live.

For documentation-heavy issues — warranty claims with photos, return coordination, detailed troubleshooting.