WiFi controller drops connection

Likely causes (router restart, range, channel congestion, ISP outage) and four solutions to try first.

Possible causes

• WiFi router restart or firmware update
• Range issues (controller is too far from the router)
• Router channel congestion (other devices on the same channel)
• ISP outage (your home internet went down)

Solutions

• Restart the controller (toggle power, wait 30 seconds, power back on)
• Restart your router
• Move the router closer or add a WiFi extender
• Check your internet connection on a phone or computer

If drops are frequent (more than once or twice a week with stable internet), contact our team.