Help Center

Using your sauna

  1. 9.1 Your first sessionHow to take your first session conservatively — what to do before, during, and after, plus what to expect.
  2. 9.2 Beginner protocolFrequency, duration, temperature, and löyly recommendations for your first 4 weeks. The goal is heat acclimatization, not duration or temperature.
  3. 9.3 Intermediate protocolAfter 4 weeks of regular use, you've adapted to the heat. Step up to longer sessions, higher temperatures, and light löyly.
  4. 9.4 Advanced protocolAfter 12 weeks of regular use — the protocol that mirrors what longevity research shows the strongest effects from.
  5. 9.5 Hydration before, during, and afterThe single most important habit for safe and effective sauna use — exact volumes for each phase, plus signs of dehydration.
  6. 9.6 Contrast therapyThe hot-cold cycle: 15-20 min sauna → 1-3 min cold (60°F shower or 50°F plunge) → 5-10 min rest, repeat 2-3x.
  7. 9.7 Pre-session and post-session timingWhat to do (and not do) in the hours around a sauna session — meals, alcohol, exercise, and sleep.
  8. 9.8 What to wearComfortable options range from nothing to loose cotton. Always sit on a small towel.
  9. 9.9 Using the lightingThree lighting modes (bright, mid, low) and when to use each. Keep the remote outside the cabin.
  10. 9.10 Multi-user etiquette and shared sessionsSix practices that keep shared sauna sessions comfortable for everyone — temperature agreement, löyly courtesy, towel rule, and watching for overheating.
  11. 9.11 Energy use per sessionApproximate kWh per 1-hour session by model. Multiply by your local electricity rate for cost per session.

Support

Still need help?

Our team is available Monday through Saturday. Pick the channel that fits your question.

Mon–Sat · 9 AM – 5 PM

Live chat

Fastest channel for quick questions during business hours.

Start a chat

Phone

For complex situations, walk-throughs, or anything you’d rather discuss live.

Call us

Email

For documentation-heavy issues — warranty claims with photos, return coordination, detailed troubleshooting.

Send an email