Help Center
Assembly and installation
- 7.1 Tools you needThe complete tool list for Ritual assembly. No specialized woodworking tools required — components arrive pre-cut and pre-drilled.
- 7.2 People and time requiredTwo able-bodied adults required. Time estimates per model, calibrated for first-time vs. experienced builders.
- 7.3 Assembly sequence overviewThe 11-step high-level flow from foundation check through final inspection. Detailed instructions are in the printed guide.
- 7.4 Common assembly issuesThe four most common issues during assembly — panel fit, stripped screws, door alignment, and damage — and how to handle each.
- 7.5 Coordinating with your electricianPreferred sequence (assembly first, then final wiring) vs. alternative (rough wiring first, connect after assembly). What to share with your electrician.
- 7.6 Indoor installation specificsExtra checks for indoor installs: floor level, ventilation in surrounding room, smoke and CO detector tests.
- 7.7 Outdoor installation specificsExtra checks for outdoor installs: drainage slope, future encroachment from plants and trees, lit path planning.
- 7.8 Post-assembly checksSix post-assembly checks to confirm everything works before your first session — test fire-up, controller, lighting, vents, door, and document for warranty.
Support
Still need help?
Our team is available Monday through Saturday. Pick the channel that fits your question.
Mon–Sat · 9 AM – 5 PM
Live chat
Fastest channel for quick questions during business hours.
Start a chatPhone
For complex situations, walk-throughs, or anything you’d rather discuss live.
Call usFor documentation-heavy issues — warranty claims with photos, return coordination, detailed troubleshooting.
Send an email