Help Center
Care and maintenance
- 10.1 After every sessionThe single most important habit: let the cabin dry. Four-step routine, no chemicals required.
- 10.2 Weekly routineA 5-10 minute weekly upkeep — wipe benches and floor, clean the glass, inspect the heater, check the vents.
- 10.3 Monthly routineA monthly deeper inspection — door hinges, wood condition, lights and remote, stones, and a calibration test of the heater.
- 10.4 Spring carePost-winter exterior inspection — damage from snow load and freeze-thaw, drainage restoration, roof shingle check.
- 10.5 Summer careHot, dry climate considerations — wood drying, vent obstruction by insects, drainage after heavy rain.
- 10.6 Fall carePre-winter exterior inspection — roof shingles, drainage, snow management plan, end-of-season insect check.
- 10.7 Winter careSauna heats normally in winter; what changes is exterior care — ice on the path, snow on the roof, extended heat-up time below -20°F.
- 10.8 Cleaning the woodWater and a soft cloth — that's it. What never to use, plus what to do if a stain sets in.
- 10.9 Cleaning the glassRoutine cleaning, mineral buildup removal with vinegar, and confirmation that factory tinting won't wash off.
- 10.10 Wood movement, checking, and color changeWhat's normal (surface checks, color variation, mild creaks) vs. concerning (full-thickness cracks, splits across the grain, soft spots).
- 10.11 Treating the wood and what to avoidThe wood does not need chemical treatment. Optional sauna-safe oil for exterior cosmetic upkeep. Never apply varnish, polyurethane, sealant, or any film-forming finish.
- 10.12 Mildew and mold preventionProperly maintained traditional saunas don't develop mildew. The conditions that lead to it, prevention practices, and what to do if you notice it.
- 10.13 Insects and wildlifeCommon issues (wasps in vents, spider webs, rodents under the base), prevention, and what to do if you find a nest.
- 10.14 Replacement partsCommon replacement parts available through Bettr support and how to order. For warranty-covered parts, see Section 13.
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